Privacy & Cookie Policy

At Gameplan, accessible from www.trygameplan.com, one of our main priorities is the privacy of our visitors. This Privacy & Cookie Policy document contains the types of information that is collected and recorded by Gameplan, how we use it, and how we use cookies.

If you have additional questions or require more information about this policy, do not hesitate to contact us.

This policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect at Gameplan. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to this Privacy & Cookie Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We do not sell your data. We only use your data to deliver the service, communicate with you, and improve your experience.

More specifically, we use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you directly, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Log Files

Gameplan follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Bot protection

We use Cloudflare Turnstile to protect our forms from spam and abuse. Turnstile may process technical information about your device and browser (including IP address and interaction signals) to distinguish humans from automated traffic. It runs invisibly, does not use tracking cookies for advertising, and is governed by Cloudflare's Privacy Policy.

Cookies

This section explains what cookies are, how Gameplan uses them, and how you can manage your preferences.

What are cookies

Cookies are small text files stored on your device when you visit a website. They help sites remember your preferences, understand how people use the site, and, where you have consented, support marketing. Under UK GDPR and PECR (Privacy and Electronic Communications Regulations), we must obtain your consent before placing any non-essential cookies.

How we use cookies

We use cookies in the following categories. You can accept or reject non-essential cookies using the banner when you first visit, or update your preferences at any time using the button below.

Manage cookie preferences

Strictly necessary

These cookies are required for the site to function and cannot be disabled. They do not collect personal data for tracking or marketing purposes.

Analytics

With your consent, we use Google Analytics 4 (GA4) to understand how visitors use the site: pages viewed, time on site, and similar aggregate data. GA4 operates in Consent Mode v2: until you consent, it runs cookieless and anonymized (no personal data, no cookies set). If you do not consent, GA4 remains in anonymous mode and no tracking cookies are placed.

Vercel Analytics is also active. It is cookieless by design and requires no consent, it collects only aggregate performance data with no personal identifiers.

Cookie inventory

The table below lists every cookie this site may set, along with its purpose and duration.

Managing your cookie preferences

You can update or withdraw your cookie consent at any time:

• Click Manage cookie preferences above, or visit trygameplan.com/privacy#cookies at any time to reopen the preferences panel.
• You can also manage cookies via your browser settings, see your browser's help pages for instructions. Note that blocking all cookies may affect site functionality.
• To opt out of Google Analytics across all sites, install the Google Analytics Opt-out Browser Add-on .

Third-party services

Some cookies are set by third parties whose privacy policies govern their use of your data:

• Google Analytics / GA4, Google Privacy Policy
• Vercel Analytics, cookieless, no personal data. Vercel Privacy Policy

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access. You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification. You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure. You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing. You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing. You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability. You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Changes to this policy

We may update this policy, including when we add or remove cookies. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated via the consent banner.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Gameplan does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Contact

Questions about this Privacy & Cookie Policy? Contact us or email legal@trygameplan.com.